Our Facilities

We're ideal for those with both physical & mental health needs

Philosophy Of Care

Excellence in care is driven by a set of care values:

At Tavey House we believe caring is a practical activity and competence is judged by what a member of staff does in practice. It is the realistic approach of staff that delivers excellence to meet the needs of our residents. Thus, practical and pragmatic social care knowledge, skills and attitudes are expected from all staff, to maintain our residential services as welcoming, pleasant, relaxed and professional.

Feedback is the cornerstone of service improvement. We welcome residents and their representatives to give us feedback on all aspects of our services so that there is a continuous enhancement in quality. Verbal and written feedback are encouraged.

Care principles

Residents are entitled to a holistic care provision which includes their Physical, Mental, Social, Emotional, Spiritual and Psychological needs. Care is centred on each resident’s personal needs.

Promoting independence and personal choice is vital, and this sometimes means an element of risk taking; although we do our best to minimise risks and maximise their independence.

All staff try to ensure that every resident is treated with dignity and respect, and that privacy is maintained, regardless of physical or mental disability.

Residents are known by their preferred form of address, either their forename or title, as they request. Staff knock and wait for permission before entering a resident’s room whenever possible. Staff give every resident the maximum of privacy and discretion when assisting with their personal and medical needs

Care planning

Personal care is individually tailored to the physical, social and emotional needs of each resident. Wherever possible, residents and their immediate family and friends participate in the formulation and delivery of care. Individual needs are met through a continual process of assessment, care planning and reviews, starting prior to admission. Trained staff are personally involved in, and supervise, all the care delivered in the home, including monitoring and reassessing needs on a daily basis. Care plans are reviewed regularly, and any change in condition is recorded and dealt with appropriately.

Religious, spiritual and cultural needs

Every effort is made to accommodate residents’ religious and spiritual requirements, including dietary preferences. Regular communion and seasonal services are held, and ministers of religion of all denominations can visit the home upon request.

Staff are sensitive to the delivery of care in relation to racial, cultural and religious needs. Clients with different ethnic backgrounds must be able to feel that staff respond willingly to their needs, and understand the value of maintaining a sense of continuity and identity, based on past traditions and practices.

Social events and activities

Tavey House believes that social contact is a crucial part of living a fulfilling and healthy life. The home will do its best to provide opportunities for residents to mix and seek friendship and pleasure in each other’s company and in the company of their friends and relatives.

Residents are consulted individually in relation to their interests and wishes regarding social activities as part of the care planning process and at regular residents' meetings.

Our Activities Co-ordinator and Dignity Champion plans and delivers meaningful activities on a daily basis. Individualised activities are tailored to each resident’s needs and are especially valuable for those who are unwilling or unable to participate in group activities.

Care Types Provided

Residential care

Dementia residential care

Primary Care Categories

Older people dementia

Respite care mental health condition

Care Offered

Hearing impairment

Speech impairment

Visual impairment

Alzheimer’s stroke

Rooms

18x Single rooms

All rooms are equipped with en-suite or wash hand basin with vanity unit.

Building Information

Purpose built: Yes

Last Refurbished: 2021

Number of floors: 2

Good to Know

Own furniture if required

Close to local shops

Near public transport

Lift access

Stairlift access

Wheelchair access

Gardens

Residents WiFi access

Fees charged and what they cover

Fees vary according to the room and the level of care provided; they are reviewed regularly. If you are funded by the local authority we will agree a fee directly with them.

Fees are payable monthly in advance by standing order for long term residents, or for the full period in advance for short stays. All other personal costs will be paid by the home and a separate bill will be issued for these personal effects.

Included

24 hour personal care

Accommodation, heating and lighting

Daily Activities

Choice of meals and drinks, all prepared on-site

Full use of all facilities and grounds

In-house laundry, linen & towels

Not Included

External professional charges, e.g. Chiropodist, Hairdresser Physiotherapist, Optician

Dry cleaning

Newspapers

Own television and subsidised TV licence

Transport and escort for personal trips or medical appointments.

Personal items such as clothing and toiletries.

Our Facilities

We're ideal for those with both physical & mental health needs

Philosophy Of Care

Fees charged and what they cover

Discover our facilities

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